EasyDenmark
Privacy Policy
How we handle information when you contact us, work with us or receive practical support in Denmark.
Last updated: 21 September 2026
Who is responsible?
EasyDenmark, owned by Amel Hot, is responsible for the personal information described here. CVR: 45600041. Contact: amel@easydenmark.com.
This notice covers our website, business enquiries and practical support for international employees and their families. If we act solely on an employer’s documented instructions for a specific activity, the employer is responsible for that activity and its privacy notice also applies. We clarify the roles for each service arrangement.
What information we use and where it comes from
For enquiries and business relationships, we use your name, professional role, organisation, email, telephone number, correspondence and meeting notes. We receive this from you, introductions and relevant public professional sources such as company websites and LinkedIn.
For an agreed support journey, we may use contact details, arrival dates, location, practical housing and appointment information, preferred language, family circumstances and the support requested. Information comes from the employee, participating family members and, where relevant, their employer, recruitment or EOR partner. We explain the service and relevant information sharing to the people concerned.
Invoices and past purchases may include billing details, transaction references and order records. Closing the webshop does not automatically delete records we still need for accounting or existing obligations.
Website hosting and security can involve IP addresses, browser information and technical logs. Cookie choices are described in our separate Cookie Policy.
Please do not send passport copies, CPR numbers, MitID credentials or sensitive health information through a general enquiry. If a particular service needs additional or sensitive information, we first clarify why it is necessary, the appropriate legal basis and a suitable way to handle it. Information about children is limited to the practical support arranged with their parent or guardian.
Why we use it and our legal bases
Responding to enquiries, managing professional relationships and coordinating ordinary practical support: our legitimate interests in running EasyDenmark and delivering the agreed help, balanced against the interests and rights of the people involved (GDPR Article 6(1)(f)). You can object to processing based on legitimate interests.
Taking steps towards, or performing, a contract directly with you: Article 6(1)(b). A contract with your employer does not by itself make this the legal basis for all information about you.
Accounting, tax and other legal duties: Article 6(1)(c).
Where we ask for consent, for example for optional marketing or particular optional sharing: Article 6(1)(a). Consent can be withdrawn at any time without affecting processing already carried out lawfully. We explain any consequences for the optional service.
You can decline optional information requests. If information needed for a requested task is missing, we explain which part of the support may not be possible.
What your employer and local partners receive
Employers and relevant recruitment or EOR partners receive the status needed to coordinate the agreed journey: practical progress, completed steps, outstanding requirements and actions for the organisation. Private conversations, detailed family circumstances and internal working notes are not routinely shared with HR. We discuss any additional sharing with the person concerned, unless a legal obligation requires otherwise.
Where a local specialist is relevant, we agree the introduction with you and share only what is needed for that request. A partner’s commercial subscription does not give them access to employee or family information. Their own privacy notice applies to services they provide as an independent business.
We may also share necessary information with authorities, professional advisers or other recipients where required for an agreed task or a legal obligation. We do not sell personal information.
Systems, providers and international transfers
We use Simply.com for website and email hosting, Outlook as an email application, and HubSpot for business contact and sales follow-up. Relevant hosting, IT, accounting and professional service providers may process information to support our work. Access is limited to what is needed for their role.
Some providers or their support teams may process information outside the EU/EEA. Where this occurs, the transfer must have an applicable legal basis, such as an adequacy decision or the European Commission’s Standard Contractual Clauses with additional safeguards where needed. Contact us for information about the safeguards applicable to your information.
Links to other websites, including booking and social media services, take you to businesses with their own privacy practices. We provide additional service-specific information before introducing a new platform or materially different use of personal information.
How long we keep information
We keep information for as long as it is needed for the purpose described. Enquiries and business contacts are reviewed for continued relevance. Support records are retained while needed to deliver and follow up the journey, manage any dispute and meet legal obligations; unnecessary personal details should be removed when no longer needed.
Accounting material is retained for the period required by Danish bookkeeping and tax rules. Legal claims or other specific obligations may justify longer retention of relevant records. Backups follow the applicable backup cycle rather than being edited individually. You can ask us about retention for your particular information.
Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction and a portable copy of your information. You may object to processing based on legitimate interests and to direct marketing. Where processing depends on consent, you may withdraw it.
Write to amel@easydenmark.com. We may need proportionate information to confirm your identity. We normally respond within one month; if an extension is allowed, we explain it. You can complain to the Danish Data Protection Agency at datatilsynet.dk.
We do not make decisions with legal or similarly significant effects about you solely through automated processing.
Updates and contact
We update this notice when our services or information handling change and provide further notice where required. For questions or requests, contact Amel Hot at amel@easydenmark.com.