EasyDenmark
Terms & Conditions
Clear expectations for practical support, employee journeys and local partnerships.
Last updated: 21 September 2026
Our service
EasyDenmark provides practical guidance, coordination and local support for international employees and, where agreed, their families. This may include arrival planning, pickup, move-in support, accompaniment to appointments and introductions to relevant local specialists.
EasyDenmark is owned by Amel Hot. CVR: 45600041. Contact: amel@easydenmark.com. The website is an introduction to our services. Viewing a page or sending an enquiry does not create a booking or a payment obligation.
An agreed journey
Before work begins, we agree the tasks, location, service period, contact arrangements, responsibilities and price in writing with the paying customer. The proposal or service agreement states what is included and any limits on visits, time or availability.
The customer may be an employer, recruitment or EOR partner, or an individual. The agreement identifies the payer and the people receiving support. Support is provided within the agreed scope and contact hours; it is not an unlimited or emergency service.
Fees, travel and external services
The written offer states the fee, applicable VAT, payment schedule, travel arrangements and any external costs. Extra work or costs require agreement before they are incurred. Changes to the employee’s needs or arrival plans may require a revised scope and price.
Fees charged by landlords, transport providers, language schools or other specialists are not included unless the offer explicitly says so. Before arranging an external service, we clarify its provider, cost and who pays. An employer’s payment to EasyDenmark does not automatically cover every service offered by a partner.
Practical guidance and specialist responsibilities
We help people understand practical steps, prepare questions and find the right contact. EasyDenmark does not provide legal, immigration or regulated financial advice, make official decisions, or replace qualified tax or legal advisers.
Authorities, banks, landlords, schools and independent specialists make their own decisions. We coordinate and follow up on agreed tasks, but cannot guarantee a permit, bank account, particular home, school place, job or processing time. The customer and employee must provide accurate information and complete actions that require their own participation.
An independent provider is responsible for its own advice and service under the agreement made with it. EasyDenmark remains responsible for the coordination and other work it has itself agreed to provide.
Local partner agreements
A local partnership may have a monthly fee under a separate written agreement. That agreement sets out the service category, area, fee, invoicing, term, cancellation and referral process.
Introductions depend on the person’s needs, preferences and the provider’s suitability and availability. A subscription does not guarantee a number of leads, bookings, exclusivity or revenue unless this is expressly agreed in writing. It does not provide access to employee data or permission for unsolicited marketing.
Changes, cancellation and concerns
Rescheduling, cancellation, unused support and termination are addressed in the written service or partner agreement. Please tell us promptly if an arrival changes or the support no longer meets the agreed needs so we can discuss the practical and financial consequences.
If something goes wrong, contact amel@easydenmark.com with the relevant details. We will investigate and discuss an appropriate solution. Nothing on this website removes mandatory legal rights or changes an existing agreement retrospectively. Where consumer rules apply, required information and rights apply to the relevant booking.
Privacy and earlier purchases
Our Privacy Policy explains how we handle information and limit what is shared with employers and partners. Personal support does not give an employer general access to private conversations or family information.
The former online shop is closed for new purchases. Existing purchases and agreements remain governed by their applicable terms and mandatory law. Contact us if you need help with an earlier purchase or a copy of the terms that applied.